MB International Academy

Privacy policy

MB Nail takes great care to protect the personal data we hold for our Buyer in line with the requirements of the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. The purpose of collecting and storing personal data about our Buyer is to ensure we can:

  • provide, appropriate, safe and effective dental care, treatment and advice for all our Buyer.
  • fulfil any contracts we hold in relation to their care.
  • for business administration of their care.

Personal data held for our Buyer

The personal data we process (processing includes obtaining the information, using it, storing it, securing it, disclosing it, and destroying it) for our Buyer includes:

  • name, address, date of birth.
  • unique identification number.
  • next of kin
  • email address.
  • phone numbers.
  • gp contact details.
  • occupation.
  • medical history.
  • dental care records.
  • photographs.
  • family group.
  • payment plan details.
  • financial information.
  • credit cards receipts.
  • correspondence.
  • details of any complaints received.

We keep an inventory of personal data we hold on our Buyer and this is available for Buyer on request. A list of personal information held is also included in our Privacy Notice that is given to all Buyer.

Disclosure to third parties

The information we collect, and store will not be disclosed to anyone who does not need to see it.

We will share our Buyer’ personal information with third parties when required by law or to enable us to deliver a service to them or where we have another legitimate reason for doing so. Third parties we may share Buyer’ personal information with may include:

  • regulatory authorities such as the general dental council or the care quality commission
  • nhs local authorities
  • dental payment plan administrators
  • insurance companies
  • loss assessors
  • fraud prevention agencies
  • in the event of a possible sale of the practice at some time in the future.

We may also share personal information where we consider it to be in a Buyer best interest or if we have reason to believe an individual may be at risk of harm or abuse.

Personal privacy rights

Under the GDPR and the Data Protection Act 2018, all individuals who have personal information held about them have the following personal privacy rights:

  • right to subject access.
  • right to have inaccuracies deleted.
  • right to have information erased.
  • right to object to direct marketing.
  • right to restrict the processing of their information, including automated decision-making.
  • right to data portability.

Buyer who wish to have inaccuracies deleted or to have information erased must speak to the dentist who provided or provides their care.

Legal basis for processing data held about Buyer

The GDPR requires us to state the legal basis upon which we process all personal data for our Buyer, and it requires us to inform our Buyer of the legal basis on which we process their personal data. This is clearly stated in our privacy notice that is given to all Buyer.

The legal basis for recording individual types of data are recorded in our patient personal data inventory. This is available for all Buyer to see on request.

The legal basis on which we process personal information for our private Buyer is Legal obligation.

The legal basis on which we process personal information for our payment plan Buyer is Legal obligation and legitimate interest.

The legal basis on which we process personal information for our NHS Buyer is legal obligation.

Automated decision making

All individuals who have personal data held about them have a right to object to their personal data being subjected to automated decision making.

Consent

MB Nail always obtains specific, unambiguous opt in consent from all Buyer to whom we send direct marketing information.

We also obtain specific, unambiguous, opt in consent from our Buyer for when they would like a named person authorised to request information regarding their dental treatment, fees and appointments. For a new patient, we obtain consent for these things when the patient first attends the practice. For an existing patient, we ask the patient for consent when they attend for their recall appointment or for a treatment appointment. We refresh this consent annually when the patient completes a new medical history proforma.

Withdrawal of consent

Buyer who have given their opt in consent have a right to withdraw their consent at any time. Buyer are advised of their right to withdraw their consent for anything they wish to withdraw from in our privacy notice.

Retention period

This practice retains dental records and orthodontic study models while the patient is a Buyer of the practice and, after they cease to be a Buyer, for at least eleven years, or for children until age 25, whichever is the longer.

Complaints

All individuals who have personal data held about them have a right to complain. All complaints concerning personal data should be made in person or in writing to Louise Saunders. All complaints will be dealt with in line with the practice complaints policy and procedures.

MB Nail takes great care to protect the personal data we hold for our Buyer in line with the requirements of the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. The purpose of collecting and storing personal data about our Buyer is to ensure we can:

  • provide, appropriate, safe and effective dental care, treatment and advice for all our Buyer.
  • fulfil any contracts we hold in relation to their care.
  • for business administration of their care.

Personal data held for our Buyer

The personal data we process (processing includes obtaining the information, using it, storing it, securing it, disclosing it, and destroying it) for our Buyer includes:

  • name, address, date of birth.
  • unique identification number.
  • next of kin
  • email address.
  • phone numbers.
  • gp contact details.
  • occupation.
  • medical history.
  • dental care records.
  • photographs.
  • family group.
  • payment plan details.
  • financial information.
  • credit cards receipts.
  • correspondence.
  • details of any complaints received.

We keep an inventory of personal data we hold on our Buyer and this is available for Buyer on request. A list of personal information held is also included in our Privacy Notice that is given to all Buyer.

Disclosure to third parties

The information we collect, and store will not be disclosed to anyone who does not need to see it.

We will share our Buyer personal information with third parties when required by law or to enable us to deliver a service to them or where we have another legitimate reason for doing so. Third parties we may share Buyer’ personal information with may include:

  • regulatory authorities such as the general dental council or the care quality commission
  • nhs local authorities
  • dental payment plan administrators
  • insurance companies
  • loss assessors
  • fraud prevention agencies
  • in the event of a possible sale of the practice at some time in the future.

We may also share personal information where we consider it to be in a Buyer best interest or if we have reason to believe an individual may be at risk of harm or abuse.

Personal privacy rights

Under the GDPR and the Data Protection Act 2018, all individuals who have personal information held about them have the following personal privacy rights:

  • right to subject access.
  • right to have inaccuracies deleted.
  • right to have information erased.
  • right to object to direct marketing.
  • right to restrict the processing of their information, including automated decision-making.
  • right to data portability.

Buyer who wish to have inaccuracies deleted or to have information erased must speak to the dentist who provided or provides their care.

Legal basis for processing data held about Buyer

The GDPR requires us to state the legal basis upon which we process all personal data for our Buyer, and it requires us to inform our Buyer of the legal basis on which we process their personal data. This is clearly stated in our privacy notice that is given to all Buyer.

The legal basis for recording individual types of data are recorded in our patient personal data inventory. This is available for all Buyer to see on request.

The legal basis on which we process personal information for our private Buyer is Legal obligation.

The legal basis on which we process personal information for our payment plan Buyer is Legal obligation and legitimate interest.

The legal basis on which we process personal information for our NHS Buyer is legal obligation.

Automated decision making

All individuals who have personal data held about them have a right to object to their personal data being subjected to automated decision making.

Consent

MB Nail always obtains specific, unambiguous opt in consent from all Buyer to whom we send direct marketing information.

We also obtain specific, unambiguous, opt in consent from our Buyer for when they would like a named person authorised to request information regarding their dental treatment, fees and appointments. For a new patient, we obtain consent for these things when the patient first attends the practice. For an existing patient, we ask the patient for consent when they attend for their recall appointment or for a treatment appointment. We refresh this consent annually when the patient completes a new medical history proforma.

Withdrawal of consent

Buyer who have given their opt in consent have a right to withdraw their consent at any time. Buyer are advised of their right to withdraw their consent for anything they wish to withdraw from in our privacy notice.

Retention period

This practice retains dental records and orthodontic study models while the patient is a Buyer of the practice and, after they cease to be a Buyer, for at least eleven years, or for children until age 25, whichever is the longer.

Complaints

All individuals who have personal data held about them have a right to complain. All complaints concerning personal data should be made in person or in writing to Louise Saunders. All complaints will be dealt with in line with the practice complaints policy and procedures.

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